wechselstube.ch is a Swiss family-owned company with 20 years of experience in the field of commercial foreign exchange services and cross-border business payments. We started using the Internet at an early stage to enable us to serve a large number of customers with a relatively small team. With our platform we have revolutionised commercial currency exchange. Since 1999, we have been offering services which were once the exclusive preserve of banks at more favourable exchange rates. Just like major customers at banks, our customers can hedge their exchange rate risks and transfer funds to their foreign suppliers.
You will receive a detailed order confirmation from us with all relevant information on the currency exchange. In the order confirmation you will find instructions on how to make the payment to us. As soon as we have received the credit advice confirming your transfer to Zürcher Kantonalbank, we will send you an e-mail confirming immediate payment to the account you specified.
As a general rule, the sooner your payment reaches us, the faster we can make the counterpayment. If your funds are credited to our account before the close of clearing at 12.00 noon, we can make the counterpayment with a value date of the same day.
You will receive a detailed order confirmation for each currency exchange. This provides you with seamless documentation, while at the same time serving as a booking voucher.
Yes, it does. With eBill (formerly known as E-Rechnung) you receive the payment order to us directly in your e-banking application.
The large volume of small sums we receive add up to a substantial amount, enabling us to buy currency on the official foreign exchange market on even more favourable terms. Fully automated operations save us a great deal in costs.
No, we confine ourselves to foreign exchange transactions.
We do not charge any fees or expenses for currency exchanges. The only exception is for purchases of foreign currency equivalent to less than CHF 5’000.00, which incur a foreign exchange charge of CHF 2.00. SEPA payments are free of charge. Please note that the receiving bank may charge a fee for amounts credited to customers’ accounts.
We improve our offer in stages. The larger the requested sums, the more advantageous our offer will be.
Yes, at any given time the same rates can be fixed by our customers.
Calculation certainty means you know the exact equivalent in, say, CHF of the sum you have to pay when you receive a supplier invoice in a foreign currency, or vice versa the exact amount you will receive for your foreign currency.
A mid-market rate is a notional exchange rate provided for guidance purposes that does not include the service provider's profit margin. Our charts are updated at one-minute intervals 24 hours a day (Mon-Fri) and are intended as a guide to exchange rate movements. If you wish to request a tradable exchange rate for a specific amount, please use our current currency converter.
Exchange rates are determined (fixed) at the time of the actual currency exchange. For calculating certainty, it is crucial that there should be no further change in the exchange rate even if the money transfer takes place later.
There are three key points to consider when comparing exchange rates:
Fixable exchange rate:
Exchange rates are determined (fixed) at the time of the actual currency exchange. Therefore, only fixable exchange rates are comparable. For calculating certainty, it is crucial that there should be no further change in the exchange rate even if the money transfer takes place later.
When you query prices on our platform, only real, fixable exchange rates are displayed, even before you transfer your money to us.
The foreign exchange market is the world's largest financial marketplace. Exchange rates are therefore generally always moving. To be realistic, price comparisons need to be strictly simultaneous and based on a fixed rate, otherwise exchange rates cannot be compared.
We update our exchange rates in line with movements on the financial market and make them available to you in real time 24 hours a day from Monday to Friday.
Make sure the exchange rate offered is a current buying or selling rate and not a mid-market rate. A mid-market rate is a notional exchange rate provided for guidance purposes that does not include the service provider's profit margin. You also need to make sure that the rate offered is not subject to any time lag.
We always offer you real current buying or selling rates. Our charts showing the relevant mid-market rates are provided for guidance purposes.
Yes, on request we are happy to increase your transaction limit on an individual basis.
Yes, it can. You can fix currency rates and submit payment orders at any time of day from Monday to Friday.
Yes, they can. We are more than happy to take your order over the phone.
Please call us on 061 406 97 97 or send us an e-mail (email@example.com). We will be pleased to help.